Returns & Exchanges
Start Your Return or Exchange
Choose where you are returning from and complete the correct request form below. Please do not ship anything back until we have reviewed and approved your request.
View Full Return & Exchange Policy
21-Day Window
Eligible requests must be started within 21 days of purchase.
Original Condition
Items must be unused, unworn, unwashed, and eligible under our policy.
Return Shipping
Customers are responsible for the cost of shipping items back to Flatout.
Wait for Approval
Please wait for our response before sending your package.
Where are you returning from?
Select your location so we can show you the correct form and instructions.
Returning from Canada? Complete the form below. Please allow up to 24-48 hours for us to review your request and respond before shipping anything back.
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Returning from the United States? Complete the form below. Please wait for our response before shipping anything back so we can provide any cross-border return details you need.
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Need to confirm eligibility, final-sale rules, refund details, exchange terms, or U.S. duties and customs responsibilities? Read the full Return & Exchange Policy.